Monday, December 30, 2013

Best of 2013: Top 10 List for Most-Read articles in my blog. Thank you readers worldwide!

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Why do everywhere people are posting the Best of the Year 2013? Personally for me, this year has seen a dramatic increase of readership to my blog, since posting my Best Actor's Speech. That was the first published article of the year. I want to thank all my readers here for their support, and also haters (you are cherished and equally important too). I only write what moves me, without any agenda or motivation to hurt anyone. If the article garners readers or not, I don't really care, for I write from my heart. Readers, please know that it takes A LOT of effort - mind, heart and energy to actually write these articles besides some soul-searching, hard-hitting research and deep thinking for these articles for the benefit of my readers everywhere. It's also interesting for me to take stock of my worldwide readers' interests by having this first "Best of 2013" list. I don't know whether this annual listing will happen again next year, for anything can happen. So let us all just enjoy and savor the moment we have now. I may not even write anymore, and this may as well be my LAST entry for good.

But as the sole owner of this blog, I am moved, cajoled, disheartened, uplifted, inspired, dejected and sometimes confused by my global readers' choice of most favorite articles. So what do you "little critters" of the cyberspace like most about my blog? Let us begin from the very bottom.

 10. How to Increase Storage Capacity 
Wow, I don't even expect this article to come up in the Top 10 list. I remember writing this at the coffee shop where the wi-fi internet was extremely speedy. That time, I managed to upload a number of pictures real fast and in need of extra storage to keep my files. I learned as I went along for I am no techie, and writing this article helps me to help others just like myself.


9. Photo Exhibit
I do believe my real fans are out there and really rooting for me whenever I hit a success, no matter how small or big. I take this photo exhibit seriously for it was my first foray into the global arena as an artiste.


8The Great Malaysian Tragedy
This was written on the eve of my country's general election, which was also my first time casting my ballot. I felt such a need to look inside my beloved country and how messed up we turned out to be. I am not condemning anyone here, for I believe we are ALL on the same side. But writing this article really makes me realize how much time we have all wasted by not following common sense.


78 Pitfalls to Validate You're a Famous Artiste
What inspired me to write this entry? Partly due to some regret I have in my early pursuits of becoming an artiste in Malaysia. How I wish I was never famous for anything and remain an anonymous folk like everybody else.


6. Instant Coffee Review
I wrote this realizing how much coffee I consume this year, mostly due to the stress of everyday life as a non-Malay artiste in my own country. Coffee does help in perking me up in the day.


5. Skyfall Film Review
Personally I love, love, love the latest version of the James Bond movie. It's really good - so good, that you have to savor each moment. I foresee a new twist to the next installment, with this movie giving so many clues to a potential plot.


4. Angry Bird's Red Might Feathers
This game review is quite interesting for I always support the underdog and Red seems like an underdog, for this bird possess no special powers until when this article was published. The game is also not easy to play.


3Best Actor's Speech
Aaaah, the first article of the year. I truly savor the moment to just let everything out. Malaysian media and film industry does not support English-speaking non-Malay artiste like myself, so this blog is a great medium to reach out to my followers. Not surprise that it reached one of the highest most-read articles of the year.


2. Why Bananas is Artiste's Choice for King of Fruits
It's funny. It's practical. It's real. That's why so many of my fans love it! They may think I am rich, but this article shows you all that I'm just like you, eating bananas during the hard times. Hard times make me see life differently, and all so laughable!


1. Game Review: Temple Run vs. Minion Rush vs Subway Surfers
Finally, the winner of the top most spot. My fans are all ardent gamers it seems. And they're young (or young at heart), full of energy, smart, IT-savvy and love the same things I do!

That's all for now. Have a great 2014 everyone!


Friday, December 27, 2013

Samsung Customer Service Centre at 4th floor, Plaza Low Yat Review.





THANK YOU! If you enjoy my blog, kindly click "Join this site" button on the left side of this page AND 
*Click "Like" on my Official Facebook and follow my Twitter
*For enquiry about my coaching and requests to write and feature your product/services here in my blog, kindly click Email

Have you been to a major Samsung unveiling event, say the glittery unveiling of their latest smartphone or watched one online? It's always exciting, funny, dramatic and luxurious with the stage getting ready to announce to the world about their innovative products that promises to change your life. That's the Samsung branding, and it's a great one. How I wish that high feeling is translated into their customer service centres as well. Unfortunately, there leaves to be much desired. I have 2 Samsung products, and they're not cheap - all super high-end. One in particular is my 7.7 inch tablet which I loved and cherished until the internal part, specifically the motherboard got infected with virus. So I have to drag my tight ass to the service centre at Plaza Low Yat located on the 4th floor.

The Charging Station
Let's start with the good things about that service centre before the bad. The location of the service centre is perfect. Right in the city centre and surrounded by all the IT-gadgets retailer. I especially love the charging station. The first time it appeared and I saw it, I could easily place my tablet inside the locker, and plug into the cable to charge. And it charges blazingly fast, mainly because I can just leave it in the locker, lock it with a key I could take away with me and come back later after some window-shopping. Unfortunately, now the keys to some of the lockers are missing! And especially the cables charging tablet devices, some are either not working at all or the key for the locker is missing. Why such poor maintenance? Now, when I leave my tablet for charging, I would stand beside the locker like some street hooker (I must admit that I wear my shorts there) to guard it for I could not lock the case and leave it there anymore at the risk of someone opening it and steal it.


The Frontline
Back to the reason I visited the service centre. So I sent my tablet to be replaced with a new motherboard which costs me a whopping RM600! Wow, that's expensive and with that money I could buy a new 7-inch tablet. But other smaller tablets with that price range doesn't have the call features and of course the Super AMOLED screen, which is actually gorgeous. The good thing about this centre is it really replaces my motherboard quickly, for I can collect it the next day. But the bad is the customer service officers are inept at communicating with their customers. For example, these officers doesn't introduce themselves first and the customer have to give out their information to them like some desperate bitches. One customer service officer in particular babbles non-stop when I enquired just a simple question, which leaves me feeling like I'm their subordinates and they're the pain-in-the-ass boss. (sorry, not letting anyone of you near my ass) The worst one is the one who doesn't know anything at all about the product when I asked. Finally, when the product is repaired, I was left missing a part - the previously infected motherboard! Remember to ask it back, dear customers, because it's yours even if it's infected, you have the right to keep it. Who knows what these customer service officer will do to your infected parts, perhaps even sell it and get money for themselves. Greedy bastards and bitches they may be? Who knows...

The Waiting Area
Next is the ambiance. I love the open spaces the customers can wait. But a lot of the things I see are not actually working! For one, the electric socket at the foot of my waiting area does not charge anything, period. Being a leading mobile Internet gadgets manufacturer, I would have expected there to be free wi-fi Internet. They do have it, but it's just too troublesome to ask for the password. They would give the excuse that the network is infected and does not work properly, and one even worst, shows you the attitude when you enquired him again for the password - this one happens to be a tall guy wearing a jacket who works inside the centre, not the frontline. And of course, you get litters everywhere at the waiting area. Pathetic, worst than a whore house.


The tardiness in responding to emerging problems just mentioned and unkempt service centres can do great damage to the Samsung brand. They must realise that service centres is their real-world human face where customers come to interacts with the actual brand itself. The brand experience therefore needs to match or at least be on par with the one set at their annual mega unveiling event. I worked in the advertising industry before as a copywriter cum brand consultant and knows that words are meaningless if you don't back it up with a strong image. View my portfolio, by clicking here. I'm talking about image with substance and one that functions properly in the real world, not some plastic one-sided piece of cover Samsung uses at the back of their line of cheap smartphones. Below are some pointers I hope would help the customer service personnel and hopefully the whole service centre itself to reach the next level. And these pointers are not to belittle anyone or to be harsh, but real professional advise coming from an awards-recognised Personal Coach like myself and also most importantly as a loyal customer who have given it a lot of thought. Before you read my pointers and figure it's validity, kindly check out my credentials below:
* BMW Film Awards Best Actor
* Jury Duty
Worldwide Photo Exhibit
Endorsement Value
World Cup KFC commercial
Controversial but Most-Watched Episode
The Golden Shorts Fame

5 Pointers for Improvement:
1) Show, don't tell. No customer wants to listen to your lecture bullshit and babbling about what's wrong with the product. Show me pictures and visuals, then I remember better. One example, when I enquired about the tablet charger, the customer service personnel just talks about the head, wire and connector of the charging kit, which I have no idea what without him showing me anything! Please show me pictures and brochures, so I know what to purchase. Your words are meaningless and most cases offensive to me.

2) Give back all that I've given you for the repair. Remember how my infected motherboard is kept back quietly by the customer service officer and only returns the tablet that's repaired? Sorry, I want all of my parts back, even the infected one.

3) Introduce yourself first when I sat in front of you. Where's your common decency and common sense? If you don't even tell me your name, don't expect me to smile and tell you what's wrong with my product. I might even throw it at your smug face.

4) Watch your voice tone and content. Best to keep it short, sweet and nice. Star customer like me are very aware of the tone, and if I even detect a tone of authority and superior-than-thou, you can be sure I'll throw my shoe into your mouth.

5) For goodness sake, please maintain! Everything is there, the charging station, the seating space, the miserable internet wi-fi. But please make sure everything works properly. When there's keys missing at the locker, go and replace a new one! Don't just leave open lockers unguarded without keys and some even without electricity supply. If I place my tablet in there for charging and come back to find it missing, be sure you have a brand new tablet for me.

The truth is, expect none of the improvements to show. Samsung really needs a real-life Personal Coach cum Brand Consultant like me (unless they're cheapskate) to be actually there, someone who understands the complexities of human interaction, psychology and of course the branding of the company to show across all platforms, one most particular is the service centre AND whip these customer service personnel into proper shape. Really useless reading my pointers above if you Samsung, don't take action. Next month when I come back again, be sure all that I've listed is done (highly doubtful) ..... or I'll buy Apple just to spite you. ★ out of 5 stars.

 Read about my PERSONAL COACHING's TOP TEN success stories here:
1) Coaching You to Success
2) Full Attendance
3) Fashion Students Showcase
4) Bigger Class
5) Taking Students on Roadshows
6) International Students
7) Student on Magazine Cover
8) Student Casting Session for Real Jobs
9) Students Photo Shoot
10) Students Performing for Event

For how to become a better ARTISTE tips:

For more tips on how to be a smarter SHOPPER, click below:
Instant Coffee Review
Tips to Better Touchscreen Care
The Buyer's Psychology
Money-Saving Tips
How to be a Smart Shopper (Grocery Goods)
Tips for Buying Shoes (Sneakers)
Instant Noodles (Mee Goreng) Review
The Perfectionist Shopper
Shopping Tips for Electronic Gadgets
Music Player Review
Taking Care of Your Umbrella
Tips for Buying the Best Diary
The Best Tablet

For GAME apps and FILM review:
Temple Run vs Subway Surfers vs Minion Rush
Angry Birds Space (close to 10,000 hits)
Angry Birds: Red's Mighty Feathers
Skyfall movie review
Pacific Rim and Lone Ranger
In the Mood for Love vs Belle Du Jour

For EVENTS, FASHION & RESTAURANT:
Pre-Hari Raya KLCC Window Display
 Dome Cafe Review
La Fleur Review
Stuff Magazine 9th Anniversary Party
Myanmar Art Review
Smartphones Unveiling Event
Fire-y Dragon Displays
Christmas 2011 Display
PC Fair Review KLCC
Student Art Fair
MaSIF Fashion Review
Spring/Summer Display Review
Fashion Show Review
Fashion Sales Preview Party
Launch Event - Pikom ICT Capsquare

Sunday, December 22, 2013

Uncle Ben Restaurant - relax, good noodles and no surprises.

THANK YOU! If you enjoy my blog, kindly click "Join this site" button on the left side of this page AND 
*Click "Like" on my Official Facebook and follow my Twitter
*For enquiry about my coaching and requests to write and feature your product/services here in my blog, kindly click Email

I have a friend name Ben. Usually, restaurants with a name attached to it is to make the restaurant feels friendly. Add with the word Uncle, this restaurant seeks to make you feel homey. Does Uncle Ben restaurant at Plaza Low Yat lives up to its name? We'll find out.

I was walking past the place, and noticed a huge plate of noodles in delicious black sauce. That's what first caught my attention. The restaurant is actually spread out across the walkway, since it doesn't have an enclosed store lot like the rest. The space where diners are supposed to be dining is out there at the public walkway.




So I went over the counter and asked for the noodles I saw another woman eating. The waiters there are very relax, so I feel it's easier to ask them. I also orderd the white coffee. There isn't any stress in ordering for the food, as compared to other restaurants where the waiters are the ones giving you the stress, not this one.

The chair and table are very basic. All lacquered wood. I noticed the second half of the floor where the dining are supposed to take place are tagged with the reserved tags. I cannot imagine anyone actually need to book a table in a place like this. But finding a suitable seating is no problem.












Then comes the food. Oooo, totally mouth-watering. I haven't had such noodles for so long already, and exactly what I was looking for. The huge white plate really makes me a little uncomfortable at first, because I get the impression that the portions is big and I am trying to watch my weight. But when I chow down, the noodles are not really that big in proportions, and I could finish everything. The only meat in this noodles are chicken chunks, which I feel is pretty hard to chew and not softer and tender as I would have expected. But the saving grace is the noodles.  I also ordered white coffee and there's a bit of coarse taste to it. I requested for extra milk, and I suspect they used the skimmed milk versus the sweetened milk which I prefer, and which would also offset the coarse taste. But the coffee is strong enough, but not at the level of sweetness I wanted.

Finally the bill! The price on the menu is exactly the same stated in my bill, and what a relief. Like the previous restaurant I reviewed where there's a 10% service tax, this one has none stated in. This is good, because I hate surprises on my bills. Overall I give  ★★★ out of 5.

For MORE display reviews, click below:
Christmas 2013 Display
Pre-Hari Raya KLCC Window Display
Dome Cafe Review
La Fleur Review
Stuff Magazine 9th Anniversary Party
Myanmar Art Review
Smartphones Unveiling Event
Fire-y Dragon Displays
Christmas 2011 Display
PC Fair Review KLCC
Student Art Fair
MaSIF Fashion Review
Spring/Summer Display Review
Fashion Show Review
Fashion Sales Preview Party
Launch Event - Pikom ICT Capsquare

Thursday, December 19, 2013

Christmas 2013 display - 4 trees, 2 bears, 3 ducks and a compliment.

THANK YOU! If you enjoy my blog, kindly click "Join this site" button on the left side of this page AND 
*Click "Like" on my Official Facebook and follow my Twitter
*For enquiry about my coaching and requests to write and feature your product/services here in my blog, kindly click Email

Christmas is upon us again, and here's my ultimate review on the best Christmas display from the biggest shopping malls here in KL. If u have any pictures to share of the best Christmas display from your place or country, you can email me to review and feature here in my blog krislawfanclub@gmail.com

Huge Tree
All the way from Berjaya Times Square, they are focusing on the tree. And it's a big one. The ceiling is also a decoration to behold when you are coming down at the escalator, the view is very festive.



Quack, quack...
Next we have a display on a more intimate scale. The LV brand of display is always something worth a watch. Somehow it's the simplicity and elegance of how all the elements in the display comes together. The red ribbons and duck figures are the main supporting element. It really tickles a fancy, where if a story were to be created would be the ducks are preparing to wrap a luxurious leather bag as a gift.




Something in the Sky
It's a man! It's a bird! No....it's a toy soldier. Welcome to Avenue K's first official Christmas display at the concourse area since their new opening this year. I love the parachutes idea and the huge Nutcracker toy soldier. Do they come flying down bearing gifts? All I see are giant balls meant for the Christmas tree. Bummer...







This is another cute display that focus on an essential character. 3 box-like spiders with furry body, looks enticing and a bit devilish naughty.

Plain Auction 
This is not exactly a display, but the area at Plaza Low Yat where an auction is held for the prices of some selected IT gadgets, and the audience are there to bid for the highest prices for it. I was there because of some purchase, and the curator shouted a compliment at me! "There we have a handsome man.." This is due of me brushing the hair off my face, and the curator purposely acknowledged my action as a sign for the bidding! Imagine my embarrassment in the midst of the crowd. Thank God, he knows the difference and were really complimenting me. Auwww, so touched.


My Bear's Fireplace
So we end this article with my the mall that bears the same initials as my name KLCC. The giant teddy bear was adorable (I got ne exactly like this one in my bed) sitting on a giant present. The fireplace feels so American and British, as if here in Malaysia we ever have one, duh. Then you have the giant candles sitting on top of the fireplace, feels something off here, as if my birthday falls on Christmas day. I wish...



For MORE display reviews, click below:
Pre-Hari Raya KLCC Window Display
Dome Cafe Review
La Fleur Review
Stuff Magazine 9th Anniversary Party
Myanmar Art Review
Smartphones Unveiling Event
Fire-y Dragon Displays
Christmas 2011 Display
PC Fair Review KLCC
Student Art Fair
MaSIF Fashion Review
Spring/Summer Display Review
Fashion Show Review
Fashion Sales Preview Party
Launch Event - Pikom ICT Capsquare

Saturday, December 7, 2013

Hong Kong Kitchen Review - good set meal but high service tax with no service.

THANK YOU! If you enjoy my blog, kindly click "Join this site" button on the left side of this page AND 
*Click "Like" on my Official Facebook and follow my Twitter
*For enquiry about my coaching and requests to write and feature your product/services here in my blog, kindly click Email

Just came back from PC Fair, and decides to try the Hong Kong Kitchen at Plaza Low Yat for late lunch. It caught my eye because of the interior is so bright. I love the stone wall and floor tiling. Unfortunate thing is, I dislike the impersonal approach of the waitresses ( all from Myanmar). This one walked and talked so fast, I really have to pay attention. When I asked for the password for the wifi, I have to ask another waitress to reconfirm. The connection is bad and non-existent, so don't waste your time asking for it.

I ordered the black pepper pork chop set which comes with winter melon drink and mushroom soup in a small cup. I like the seemingly fullness of the meal, which I  ould not finish and only take in half of the pork chop. It's quite a hard piece to cut into. I asked for take away, just to see how the packaging of the food would look like, and was disappointed to see it wrap only in styrofoam container and plastic bag.

I noticed the waitresses keep giving me looks, which I pretends not to notice. A lot of times people do that to me, and sometimes when I have the energy, would try to figure out why. But most times I won't for I know they might see me in the media somewhere or maybe I look adorable andd alone. For these waitresses, I think they might want to find a mate to fill their lonely lives, which sorry, I'm not happy with your eye-staring, keep looking please.

The bill comes up higher than expected because this restaurant charges 10% service tax! Yikes, and what service did I get except being ogled at by these desperate waitresses who are good at pretending to act busy but does nothing actually except to stand and stare? The only saving grace is the interior ambience of the restaurant and the food, but it balances itself out with a hefty sercice tax. I'll give ★★ out of 5.

Friday, December 6, 2013

Fuel Shack Review - since when do burgers cost a bomb?





THANK YOU! If you enjoy my blog, kindly click "Join this site" button on the left side of this page AND 
*Click "Like" on my Official Facebook and follow my Twitter
*For enquiry about my coaching and requests to write and feature your product/services here in my blog, kindly click Email

The end of the year is upon us again. Taking cue from this year, it's important to open our eyes to see what changes around the city, and upon ourselves - physically and mentally. It happens that my tablet charger was in need of replacing and my tablet was infected with virus! So I have to head to Low Yat Plaza and send for repair. At the entrance, I noticed the brand new opening of Fuel Shack. I am no fan of hamburgers, but am a big fan of opening day promotions.

Since when do burgers cost an arm?
I see the cost of the set menu is around RM13-15. I ordered the cheeseburger, which comes with a soft drink and fries. I cannot recall when hamburgers cost so much! Or perhaps I rarely have burgers for dinner or lunch. I recalled this local franchise called Burger Bakar Kaw-kaw which costs a whopping RM25! And this "franchise" open at street walkway, which is really a hindrance to normal pedestrians like me walking home. Why can't this Burger Bakar rent a normal shoplot like everyone else, instead opt to be such cheapskate and save costs by blocking the pedestrian walkway! Geeez....

Rebel that Sells?
Compares to the pedestrian-annoying and overtly over-priced Burger Bakar, definitely I'll opt for Fuel Shack. At least Fuel Shack has a nice restaurant feeling and nice waiters to wait on you. Looking inside the ambience, you can feel the rebellious streak in this pub cum restaurant. I like the writings on the bar counter. I think it's more on personal preference. I am quite rebellious myself, for those in the know, I like breaking all the rules, especially in my Malaysian Idol performance. I say, who cares?

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Waiting for food at Fuel Shack seems comfy enough with its wooden chair and stools. There are plenty of eye candies to keep me entertained, one especially the giant motorbike leaning vertically against the wall. There are also some other pictures, but really the standing bike is meant to pull the crowd outside into the restaurant.





Finally, the food arrived. I loved how high the wooden platter is resting on a pair of clogs like the ones you used to go to the bathroom, those slippers with wooden clogs. Quickly, I head for the fries first. I visualise my stomach as small, so the fries is all I could finish, leaving the main burger for later. I called for more sauce and pepper to spice up my fries.




Since I could not have my burger with my fries at the same time, I have to request for take away. This also gives me a chance to see how the packaging looks like. I like the handle of the paper bag, which has a cardboard clip that keeps the bag shut. Any last words? Well, I might come back again but the burger is extremely greasy. It turns out hard after some time, so that means u have to eat it quick if u fancy your burger hot and soft. Besides, burger is not really my favourite meal.



For EVENTS, FASHION & RESTAURANT:
Pre-Hari Raya KLCC Window Display
 Dome Cafe Review
La Fleur Review
Stuff Magazine 9th Anniversary Party
Myanmar Art Review
Smartphones Unveiling Event
Fire-y Dragon Displays
Christmas 2011 Display
PC Fair Review KLCC
Student Art Fair
MaSIF Fashion Review
Spring/Summer Display Review
Fashion Show Review
Fashion Sales Preview Party
Launch Event - Pikom ICT Capsquare